Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Client," "you," or "your") and Research Scout AI ("Company," "we," "us," or "our"), registered in Singapore (Registration Number: 51886205).

By accessing our website at researchscoutai.info, creating an account, or using any of our research assistance services, you acknowledge that you have read, understood, and agree to comply with these Terms, along with our Privacy Policy and any other policies referenced herein.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Services" means all research assistance, literature reviews, academic summaries, consultation services, and related offerings provided by Research Scout AI
• "Website" refers to researchscoutai.info and all associated pages, applications, and platforms
• "User Content" means any information, data, materials, or content you provide to us
• "Deliverables" refers to completed research materials, summaries, or other work products we provide
• "Account" means your registered user account on our platform
• "Intellectual Property" includes copyrights, trademarks, patents, trade secrets, and other proprietary rights

3. Eligibility and Account Registration

3.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Not be prohibited from using our Services under applicable laws
• Use the Services for lawful academic or professional purposes only

3.2 Account Security

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account
• Not share your account with others

3.3 Account Suspension or Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms or any applicable laws
• You provide false or misleading information
• You engage in fraudulent or harmful activities
• Your account remains inactive for an extended period
• We determine, in our sole discretion, that termination is necessary

4. Description of Services

4.1 Research Assistance Services

Research Scout AI provides the following services:

• Literature Reviews: Comprehensive analysis and synthesis of academic literature on specific topics
• Research Summaries: Concise summaries of academic papers, articles, and research findings
• Database Searches: Systematic searching of academic databases to identify relevant sources
• Methodology Support: Guidance on research design and methodological approaches
• Citation Assistance: Help with proper citation formatting and reference management
• Consultation Services: One-on-one guidance on research planning and execution
• Academic Writing Support: Feedback and suggestions for improving academic writing

4.2 Service Limitations

Our Services are designed to assist and support your research efforts. We do NOT:

• Complete assignments, exams, or assessments on your behalf
• Provide content for plagiarism or academic dishonesty
• Guarantee specific grades, outcomes, or academic results
• Make decisions about your research direction or conclusions
• Provide legal, medical, or other professional advice beyond research assistance

5. Service Requests and Orders

5.1 Placing Orders

When requesting our Services, you must:

• Provide clear and detailed instructions
• Specify deadlines and delivery requirements
• Supply all necessary materials and information
• Respond promptly to clarification requests
• Acknowledge receipt of order confirmations

5.2 Order Acceptance

Your order submission constitutes an offer to purchase our Services. We reserve the right to accept or decline any order at our discretion. Order acceptance occurs when we send you a confirmation email or begin work on your project.

5.3 Project Modifications

If you wish to modify an accepted order:

• Notify us as soon as possible
• Modifications may result in additional fees or deadline extensions
• Major changes may require a new order and pricing
• We will confirm all modifications in writing

6. Pricing and Payment

6.1 Pricing Structure

Service fees are based on:

• Complexity and scope of the project
• Required turnaround time
• Level of expertise needed
• Length and depth of research
• Additional services requested

All prices are quoted in United States Dollars (USD) unless otherwise specified.

6.2 Payment Terms

Project Value	Payment Terms
Under $500	Full payment required upfront
$500 - $2,000	50% deposit, balance upon completion
Over $2,000	Custom payment schedule agreed upon

6.3 Accepted Payment Methods

• Credit/Debit Cards (Visa, MasterCard, American Express)
• PayPal
• Bank Transfer/Wire Transfer
• Other methods as agreed upon in writing

6.4 Late Payments

If payment is not received by the due date:

• Work may be suspended until payment is received
• A late fee of 5% per month may be applied
• Completed work will not be delivered until full payment
• We reserve the right to terminate the agreement

6.5 Taxes

Prices do not include applicable taxes, duties, or government fees. You are responsible for all such charges based on your jurisdiction.

7. Delivery and Completion

7.1 Delivery Timeline

We will deliver completed work by the agreed-upon deadline, provided that:

• All required information and materials have been provided
• Payment obligations have been met
• No unforeseen circumstances prevent timely delivery
• Project scope remains unchanged

7.2 Delivery Method

Deliverables will be provided via:

• Email attachment (for smaller files)
• Secure download link
• Cloud storage platform
• Other mutually agreed methods

7.3 Acceptance of Deliverables

Upon delivery, you have 7 days to:

• Review the completed work
• Request clarifications or minor adjustments
• Accept or reject the deliverables

If no feedback is received within 7 days, the deliverables are deemed accepted.

8. Revisions and Corrections

8.1 Included Revisions

Each project includes:

• Up to 2 rounds of minor revisions
• Corrections of errors or omissions
• Clarifications of content
• Formatting adjustments

8.2 Scope of Revisions

Included revisions cover:

• Corrections to ensure deliverables meet original specifications
• Minor adjustments to style or presentation
• Clarification of unclear passages
• Correction of factual errors

8.3 Additional Revisions

Additional fees apply for:

• Revisions beyond the included number
• Changes to original project scope
• New requirements not specified initially
• Substantial content additions

8.4 Revision Requests

Revision requests must:

• Be submitted within 14 days of delivery
• Clearly specify required changes
• Fall within the original project scope
• Be reasonable and achievable

9. Intellectual Property Rights

9.1 Ownership of Deliverables

Upon full payment, you receive a non-exclusive, worldwide license to use the deliverables for your personal academic or professional purposes. We retain the copyright and all intellectual property rights.

9.2 Permitted Uses

You may:

• Use deliverables for your research and academic work
• Reference and cite the materials appropriately
• Incorporate findings into your own original work
• Share with advisors or collaborators as needed for your project

9.3 Prohibited Uses

You may NOT:

• Submit our deliverables as your own original work
• Resell, redistribute, or commercialize the materials
• Claim authorship of our work product
• Share publicly without proper attribution
• Use for purposes other than agreed upon

9.4 Your Content

You retain ownership of all materials you provide to us. By submitting content, you grant us a limited license to use it solely for providing the requested Services.

9.5 Company Intellectual Property

All content on our website, including text, graphics, logos, and software, is our property or that of our licensors and is protected by intellectual property laws.

10. Confidentiality

10.1 Confidential Information

We treat all project information as confidential, including:

• Research topics and questions
• Materials you provide
• Communications between us
• Deliverables and work product
• Personal and institutional information

10.2 Use of Information

We will not:

• Disclose your project details to third parties
• Use your information for purposes other than providing Services
• Share your work with other clients
• Publish or distribute your materials without permission

10.3 Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available
• We are legally required to disclose
• You authorize us to disclose
• Is independently developed by us

11. User Responsibilities

You agree to:

11.1 Lawful Use

• Use our Services only for lawful purposes
• Comply with all applicable laws and regulations
• Adhere to your institution's academic integrity policies
• Not engage in academic dishonesty or misconduct

11.2 Accurate Information

• Provide truthful and accurate information
• Not misrepresent your identity or affiliation
• Update information as necessary

11.3 Proper Use of Deliverables

• Use deliverables as reference and support materials
• Properly cite and attribute sources
• Not present our work as your own
• Follow academic guidelines for using research assistance

11.4 Prohibited Activities

You must NOT:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious content
• Interfere with website operations
• Attempt unauthorized access to our systems
• Harass or abuse our staff
• Use Services for fraudulent purposes

12. Disclaimers and Warranties

12.1 Service Quality

We strive to provide high-quality research assistance, but we make no guarantees regarding:

• Specific academic outcomes or grades
• Acceptance by your institution or publisher
• Completeness of available literature
• Applicability to your specific needs

12.2 No Professional Advice

Our Services constitute research assistance only and should not be construed as:

• Legal advice or services
• Medical advice or diagnosis
• Financial or investment advice
• Professional certification or credentials

12.3 "AS IS" Provision

Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free service

13. Limitation of Liability

13.1 General Limitation

To the maximum extent permitted by law, Research Scout AI shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Academic or professional consequences
• Damages arising from your use of Services

13.2 Maximum Liability

Our total liability for any claim arising from our Services shall not exceed the amount you paid for the specific service giving rise to the claim.

13.3 Exceptions

This limitation does not apply to:

• Our willful misconduct or gross negligence
• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

14. Indemnification

You agree to indemnify, defend, and hold harmless Research Scout AI, its officers, employees, contractors, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your misuse of our Services
• Your violation of any laws or third-party rights
• Academic misconduct involving our deliverables
• Any content or information you provide

15. Termination

15.1 Termination by You

You may terminate your use of Services at any time by:

• Closing your account
• Notifying us in writing
• Ceasing to use our website and services

Termination does not relieve you of payment obligations for services already provided.

15.2 Termination by Us

We may terminate or suspend your access immediately, without prior notice, if:

• You breach these Terms
• You engage in prohibited activities
• You fail to make required payments
• We discontinue our Services
• Required by law or regulatory authority

15.3 Effects of Termination

Upon termination:

• Your right to use Services ceases immediately
• You must pay all outstanding amounts
• We may delete your account and data
• Provisions that by nature should survive will remain in effect

16. Dispute Resolution

16.1 Informal Resolution

If you have a dispute, please contact us first at [email protected]. We will attempt to resolve the matter informally within 30 days.

16.2 Governing Law

These Terms are governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles.

16.3 Jurisdiction

Any legal action or proceeding arising from these Terms shall be brought exclusively in the courts of Singapore, and you consent to the personal jurisdiction of such courts.

16.4 Arbitration

For disputes not resolved informally, both parties agree to binding arbitration in Singapore under the Singapore International Arbitration Centre (SIAC) rules, except for:

• Claims for injunctive relief
• Intellectual property disputes
• Small claims court matters

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Research Scout AI regarding our Services.

17.2 Amendments

We reserve the right to modify these Terms at any time. Material changes will be notified through:

• Email notification to registered users
• Prominent website notice
• Updated "Last Modified" date

Continued use of Services after changes constitutes acceptance of modified Terms.

17.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17.4 Waiver

Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

17.5 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

17.6 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including:

• Natural disasters
• War or terrorism
• Government actions
• Internet or technology failures
• Pandemics or health emergencies

17.7 Third-Party Rights

These Terms do not create any third-party beneficiary rights.

18. Contact Information